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Orders, Fulfilment and Delivery

Orders

Once you place your order via this website, It can take up to one and half week for metro locations to 2 and a half weeks for regional locations. A large part of this is outside of our control. Given there is time to unpack, check the order and display the products in store, we recommend allowing 3 to 4 weeks between ordering and being ready to sell. This will allow for any potential delay that might happen.

We will always work to get your order out as quickly and efficiently as possible.

Fulfilment

Once an order is received from this website, we generally will fulfil and dispatch the order within 2-4 business days from receipt of the order. This allows to to process the order, check products and if needed follow up with the customer, review order notes and arrange pickup of the package for dispatch by our shipping partner. 

Dispatch

Shipping times can vary depending on your delivery location, generally:

  • For Sydney metro locations, usually you will receive your order within 2 days after dispatch,
  • For metro locations within Australia, usually you will receive your order within 3-4 days after dispatch,
  • For regional area within Australia, usually you will receive your order within 4-7 days after dispatch. 

We use Australia Post's Parcel Post service for our orders. This allows us to provide this as a free service. At times, we may change the carrier to suit current logistical issues. 

  Sydney Metro Canberra Metro Brisbane Metro Melbourne Metro Adelaide Metro Perth Metro
Delivery Time up to 2 days up to 2 days up to 3 days up to 3 days 2-4 days 4-5 days


Australia Post provides a domestic delivery estimator, which can be found on their website or by downloading it here. Our warehouses dispatch postcode is 2100 (Sydney Metro).